Contact Us
It is our endeavor to provide applicants with efficient service at all times. This page provides you with details of how you can contact us and make use of our services during the process of applying for a visa.

Joint Visa Application Centre
Wafi Mall,
Level 2, Falcon, Phase 2,
Umm Hurair 2,
P O Box 114100

Helpline : 04-2055666
For feedback and suggestions:

Business Hours during Ramadan - Sunday to Thursday
Submission of Applications: 9:00 to 13:00 hours(appointments only)
Passport Collection: 13:00 to 15:00 hours

Regular Business Hours – Sunday to Thursday
Submission of Applications: 9:00 to 15:00 hours
Passport Collection 15:00 to 17:00 hours

Passport Collection
The original payment receipt, passport copy and an authorization letter (in case of representatives will be required

We recommend that you check that your passport is ready before you come to the visa application for collection - either using our online tracking facility on this website or by calling our contact Centre. You can also sign up for our SMS messaging service and receive a text on your mobile phone as soon as your passport is ready for collection

For information on Holidays please click here
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